f FAQ — Mobile, Slots and Payments

Yes, the f Android app (APK) is available. It must be obtained through the official channel. Even though it is not on the Google Play Store, you can go to the f APK page and download it by following the instructions. Before installing, you need to enable "Unknown Sources" in your phone's settings. Once the app is installed, you can enjoy the full f experience just like on a regular browser.

Yes, the iOS version of f is also available through the official channel. The f App page has separate instructions for iOS users. The site also works well on iPhone or iPad via the Safari browser, and adding a shortcut to your home screen gives you an experience similar to a native app.

The f website and app run properly on most Android and iOS devices. Android 8.0 or later and iOS 13 or later generally have no issues. On older phones, pages may load a bit more slowly when using a browser, but the core features still work. A good internet connection is recommended for slot or live casino games.

On Android, open the f site in Chrome, then tap the three-dot menu at the top right, select "Add to Home screen", give it a name, and confirm. On iPhone, open the site in Safari, tap the Share button at the bottom, and select "Add to Home Screen". Tapping the shortcut you added this way takes you directly to the f site without needing to open a separate browser.

If f is slow to load on mobile or showing an old page, clear your browser cache. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data, check "Cached Images and Files", and tap Clear. In Safari, go to Settings → Safari → Clear History and Website Data. Then reload the site. If you are using the f app, you can clear the app's cache from your phone's App Settings.

Many slot games have an in-game free spins feature — this round is triggered when a certain number of scatter symbols land. These give you extra spins inside the game at no cost and create a chance to win without placing a bet. You can learn more about the free spins mechanics of various games in the Slots section. The free spins rules are different for each slot.

In progressive jackpot slots, a small portion of each bet is added to a central pool. The more players play, the larger the prize grows. When someone hits the required combination, they win the entire jackpot and the pool resets to zero. The chance of winning this type of jackpot is low, but the prize is large. Various progressive slots are available on f.

With a small budget, it makes sense to choose slots with a low minimum bet and a high RTP. Low-volatility games pay out more often but in smaller amounts per win, so your balance lasts longer. On f, games like Fortune Gems (JILI) or Mahjong Ways (PG Soft) are popular for moderate budgets. Check the paytable before starting a game to see the bet limits.

RTP (Return to Player) is the theoretical long-term return rate of a game. For example, Fortune Mouse has a maximum RTP of 96.96%, meaning that over a long period, there is a tendency for an average of ৳96.96 to be returned for every ৳100 wagered. This is not a guaranteed return — it is an average. A higher RTP means the game is relatively more favourable for the player. The outcome of each spin is determined by a Random Number Generator.

The minimum deposit on f is ৳100 — this applies to all payment methods. You can start playing slot games with a ৳100 deposit. However, to claim the f Slots Festival bonus, you can deposit a minimum of ৳100 and receive up to 50% bonus (maximum ৳8,000), with a wagering requirement of 25 times the bonus amount. Read the Terms and Conditions for full details.

Yes, when withdrawing on f, the funds must go to a bKash, Nagad, or Rocket wallet registered in your own name. Sending money to someone else's wallet or an account under a different name is not allowed. This is part of the security policy and is required to comply with anti-money-laundering regulations. The mobile number on your account is used to verify the wallet.

Withdrawals on f are generally completed within 15 minutes to 2 hours. The same timeframe applies to all three methods — bKash, Nagad, and Rocket. During peak times or on bank holidays, it may take a little longer. After submitting a withdrawal request, check your account's transaction history to track the status.

The minimum withdrawal amount on f is ৳800. Withdrawal requests below this amount are not accepted. So if you want to take out your winnings, make sure your account balance is at least ৳800. This limit is the same for all methods — bKash, Nagad, and Rocket.

Before withdrawing bonus funds, you must meet the wagering requirement. For example, the welcome bonus has a 25x wagering requirement — if you deposit ৳1,000 and receive a ৳2,000 bonus, you need to place ৳2,000 × 25 = ৳50,000 in bets. After meeting the requirement, winnings from the bonus are added to your regular balance and can be withdrawn in the normal way. See the Terms and Conditions for full details.

Yes, the process for withdrawing to Nagad on f is just as straightforward as bKash. Go to the Withdraw section, select Nagad as the method, enter your number and amount, and confirm. The minimum is ৳800 and processing takes between 15 minutes and 2 hours. Your Nagad wallet must be registered in your own name.

f currently supports three deposit methods: bKash, Nagad and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. All three methods accept a minimum deposit of ৳100 and the process is fully digital — you can do it from home. f Login to your account and go to the Deposit section to find the available methods.

The minimum deposit amount at f is ৳100 — this applies to all three methods: bKash, Nagad, and Rocket. You can start playing slots, casino, or sports betting with just ৳100. This low limit gives new players a chance to get started without taking a big risk.

To deposit on f using Nagad, first log in to your account and go to the Deposit section. Select Nagad, then use the Nagad app or USSD (*167#) to send money to the indicated number. After entering the amount, submit the transaction ID in the f form to confirm. Your balance is usually updated within a few minutes.

If your balance has not updated after a deposit, wait a few minutes first and refresh the page. If it still has not appeared, collect your bKash/Nagad/Rocket transaction ID and amount and contact f's live chat support. The support team will verify the transaction and resolve it quickly. Keeping a screenshot of the deposit makes the process even faster.

The welcome bonus at f is a 200% first deposit bonus, up to ৳8,000. Example: deposit ৳1,000 and get ৳2,000 bonus, giving you a balance of ৳3,000 with a wagering requirement of ৳2,000 × 25 = ৳50,000. To learn how to claim the bonus and its terms, check the bonus section or the Terms & Conditions. If you choose not to claim the bonus, your original deposit can still be used normally.